Rental Center

The Outdoor Adventures Rental Center offers a variety of outdoor equipment available for those with UCLA Recreation membership to rent. For our selection of equipment and prices, please see our pricing sheet.

The Rental Center is located inside the Outdoor Adventure Center, which is in the northwestern corner of the Wooden Center. During business hours, it may be accessed via the interior hallway of the John Wooden Center. Enter by first entering through the John Wooden Center main front entrance, and then walk to the first floor, back left corner, where the Outdoor Adventure Center is located.

During summer quarters, the Rental Center functions by appointment only. This means, that equipment pick-up and return dates/times will be selected beforehand. Walk-in requests and rentals might be possible but will depend on Rental Center staff’s availability. To set an appointment, you will have to first send a rental request. We will get back to you with available times.

2131 John Wooden Center
Los Angeles, CA 90095

Additional Information

Policies

1. Rental fees: Rentals are not considered reserved until renter has paid the associated rental fees.
2. Refunds/Cancellations: Renters may obtain a 90% refund when a request is made to us by noon (PST) at least 7 days prior to the day that equipment is scheduled to be retrieved.
3. Eligibility: All Recreation members are eligible to rent equipment. The only non-members that may rent equipment are those that are current UCLA students or staff/faculty.
4. Operating hours: The rental center won’t be open to the public unless an appointment is made following the instructions above. If you wish to come in and check the equipment before you rent, please contact rentalcenter@recreation.ucla.edu and ask for dates in which we will be open.
5. Pick-ups:
   1. Equipment pick-up time is set by appointment only.
   2. Only the renter can pick-up the items; their Bruin ID will be used to verify their identity.
   3. You can reschedule your pick-upappointment for free once:
      1. If you provide notice and all available alternative pick-up times with at least 24-hours of notice.
      2. If you reschedule for the same day or a later date
6. Returns:
   1. Equipment return time is set by appointment only.
   2. Anyone can return the items, but the renter will still be held accountable for late, repair, cleaning or replacement fees, if applicable.
   3. You can reschedule your return appointment for free once:
      1. If you provide notice and all available alternative return times with at least 24-hours of notice.
      2. If you reschedule for the same day or an earlier date.
7. Late fees: Equipment that is returned late will be charged a daily late fee per item, as described in the fee chart. Each calendar day that the item is late will result in one day of late fees. Equipment that is returned late will be charged a daily late fee per item, as described in the fee chart. Each calendar day that the item is late will result in one day of late fees. The patron will incur late fees if they fail to ask to reschedule their Rental Center appointment in time and/or misses the date.
8. Replacement fees: If an item is lost, destroyed, or stolen, a replacement fee will be billed to the renter. If 3 weeks pass from the scheduled equipment return date, and a renter has failed to return the item, the item will be considered stolen/lost and the renter will be billed a replacement fee.
9. Do not clean sleeping bags and clothing: Please do not attempt to wash/dry sleeping bags or clothing rentals prior to return. Sleeping bags and clothing require special washing/drying procedures. So, the Rental Center will perform all washing/drying of sleeping bags and clothing upon return, and we ask that you please not wash/dry these items yourself. But, if for some reason you do wash/dry a sleeping bag or clothing item, you must do so in accordance with manufacturer instructions
10. Cleaning/repair fees: All equipment must be returned clean, dry, and in a comparable state of readiness to that in which it was originally checked out. The only exceptions are for sleeping bags and clothing, which will be cleaned by the Rental Center after each renter returns (see above policy). If a returned item requires further cleaning, drying, or repair, the renter will be billed $60 per hour for all resulting work, plus costs for replacement parts.

Contact Us

310.206.7219

rentalcenter@recreation.ucla.edu

Frequently Asked Questions

How to Rent/Return Equipment and Rental Durations

Q: How may I rent equipment?

A: First, fill out the Outdoor Equipment Rental Request form. The Outdoor Adventures Office will respond within 5 business days to let you know if your requested items/dates are available, what your fee total would be and what 30-minute time slots are available for you to come in the Rental Center for pick-up and Drop-off. If you wish to you confirm the reservation you will follow the instructions provided in that email. Then you may pick up your equipment on the day and time you have scheduled your reservation to begin. Equipment must be picked up and returned during the 30-minute window mutually agreed upon.

Q: How does a UCLA staff/faculty member rent equipment on behalf of their UCLA department/program/course (e.g. a department-sponsored field trip, an athletics coach taking the team camping, etc.)?

A: Start by submitting the Outdoor Equipment Rental Request form. You will see a question asking if you are renting on behalf of a UCLA department and paying via interdepartmental recharge. Rather than paying fees via credit card, upon returning your equipment the Outdoor Adventures office will ask you for your FAU and will process an interdepartmental recharge for payment.

Q: I can’t make it to the pick-up/return appointment. Can I reschedule?

A: You may reschedule free of charge if the proposed date/time doesn’t make the rental longer and if you send the request with at least 24 hours in advance. Please send said request to rentalcenter@recreation.ucla.edu with all your available time alternatives.

Q: May someone else retrieve the equipment I rented for me?

A: No. Only the person renting the equipment may pick up the items. During pick-up, you will produce your Bruin Card and sign a rental agreement. Only the person who signs the rental agreement is allowed to take the equipment.

Q: May someone else return the equipment I rented for me?

A: Yes, someone else may return the equipment you rented for you. Any issues with the return, such as late, damage, cleanliness, or replacement fees, are handled with you (i.e., the customer who paid for the rental).

Q: How much do equipment rentals cost?

A: The equipment rental fees are based on the duration of your rental reservation and your membership status. Please refer to the pricing sheet for full details.

Q: How long may I keep my rental equipment?

A: You may keep your equipment for as long as you have reserved it for. The Rental Center is typically open during standard academic weeks and finals weeks and is closed during breaks. If you wish to rent equipment during break weeks, you should plan to pick up your items on the finals week of the preceding quarter and return it the first week of the following. Rental prices for this duration will also follow our pricing sheet.

Q: Where are payments made and what types of payments are accepted?

A: Credit card payments are processed through your UCLA Recreation account. You must first have/create an account, and then save a valid credit card to your account. During your rental reservation process, the Outdoor Adventures office will communicate with you via email to confirm when and what fees will be charged to your saved card. To save a card to your account, follow the steps outlines below. Note: A $1.00 authorization amount will show as pending on your credit card; this will NOT be charged or post to your bank account. Your rental fees will be charged only once you confirm your reservation via email with the Outdoor Adventures office.

How to save a card to your account:

1. Log in to the Recreation Store and ensure that a credit card is saved to your profile.
   1. Click “Sign In” on the top right corner. If you have an account with UCLA Recreation already, you may log in.
      1. If you are viewing from a laptop/desktop: Click on your username, and then “profile,” located at the top right corner. Click “Payment Options,” in the left side menu.
      2. If you are viewing from your smartphone: Head instead to the bottom of the main menu. Click on the “Manage Payment Types” button or press on the left side menu and select “Manage Payment Types” from the list.
   2. Check to see if the credit card you would like to use is listed here. If it is not, add it.
      1. A $1.00 authorization amount will show as pending on your credit card; this will NOT be charged or posted to your bank account.

Checking for Equipment Availability

Q: How do I check if equipment is available?

A: Submit an Outdoor Equipment Rental Request form. The Outdoor Adventures Office will respond within 5 business days to let you know if your requested items/dates are available, and what your fee total would be.

Q: Do you have a waitlist in case rental equipment is not available, but might become available?

A: Yes, if equipment is not available and you wish to be put on a waitlist, you will be given the option to do so during your email correspondence with the Outdoor Adventures office regarding your prospective rentals.

Eligibility to Rent Equipment

Q: Who is eligible to rent equipment?

A: All members of UCLA Recreation are eligible to rent equipment. Non-members may rent only if they are current UCLA students or staff/faculty.

Q: I am a current student at UCLA. Am I eligible to rent equipment?

A: Yes.

Q: I work at UCLA, but I don’t have a membership to UCLA Recreation. Am I eligible to rent equipment?

A: Yes. If you are a current UCLA staff person, you may rent equipment even if you are not a member of UCLA Recreation. Non-members are charged fees from the non-member tier.

Q: I am a student at UCLA Extension, but I don’t have a membership to UCLA Recreation. Am I eligible to rent equipment?

A: Yes. If you are a current UCLA student, you may rent equipment even if you are not a member of UCLA Recreation. Non-members are charged fees from the non-member tier.

Q: I graduated from UCLA recently, but I don’t have a UCLA Recreation membership anymore. Am I eligible to rent equipment?

A: No, only members, current students, and/or current staff/faculty are eligible to rent equipment. If you are none of these, then you are welcome to purchase a membership to UCLA Recreation in order to be eligible to rent equipment.

Q: I’m not sure if I am a UCLA Recreation member. How can I find out?

A: During your rental reservation process, the Outdoor Adventures office will check and confirm your membership status. If you wish to verify your membership status in advance, you may do so by emailing info@recreation.ucla.edu.

Payment, Fees, and Refunds/Cancellations

Q: Do you charge a deposit for rented equipment?

A: No, we do not charge a deposit for rented equipment. However, we do charge replacement fees for equipment that is lost or damaged during the rental period. We inform you of these fees—which are also listed on our price sheet—during the reservation process, to be sure you are aware of them prior to committing to the rental.

Q: If I decide that I do not need my equipment, may I receive a refund?

A: While we do not offer full refunds for rentals, you may obtain a 90% refund when a request is made to us by noon (PST) at 7 days prior to the day that equipment is scheduled to be retrieved.

Q: If I do not return my equipment on time, what happens?

A: You will be charged late fees reflective of how late your rental is eventually returned. Late fees are listed on the price sheet.

Q: If I lose or break an item that I rented, what happens?

A: A fee is charged for the replacement or repair. Fees are settled by paying for an invoice from us.

Hours

During summer, the rental center can be accessed only by appointment. Please submit a rental request to request one.

Closures:

Closed between 8/19-8/24

Location

Northwestern corner of the Wooden Center, in the Outdoor Adventures Center (OAC).