Member Services

Memberships & Facility Access

Explore membership options and facility access by affiliation below:

UCLA Students

Current UCLA students have access to JWC, Drake Stadium, Pools, SCRC and Tennis Courts. BFIT access is available to Undergraduate students. KREC access is available to Graduate students.

SUMMER 2024 ACCESS

Students enrolled in Summer Session A or C, and pay the Wooden Fee on their tuition bill, will have automatic Rec facility access starting June 14, no membership purchase required (Extension Students not included).

Continuing students not enrolled in Summer Sessions A or C and recent Spring '24 graduates, can access Rec facilities all summer with a Student Summer Rec Membership for $60

  1. Sign in via SSO to your Rec Account

  2. Select |Summer Rec Membership|

  3. Proceed through checkout

FALL 2024 ACCESS

Incoming and continuing students for Fall 2024 – Facility access will automatically begin on the following dates:

  • Undergraduate: August 30, 2024

  • Graduate students paying the Wooden fee: August 30, 2024

  • School of Law (non-self-supporting degree): August 12, 2024

  • Med School - Entering 1st Year: August 12, 2024

  • Med School - Entering 2nd Year: September 2, 2024

  • Med School - Entering 3rd Year: September 2, 2024

  • Med School - Entering 4th Year: August 19, 2024

  • Med School - Graduating Spring 24: Purchase Rec membership at alumni rate for access

  • Law LLM: July 15, 2024

Pricing for UCLA students who do not pay the Wooden Center Fee:

  • $60/ Quarter

The following UCLA students DO NOT pay the "Wooden Center fee" in their student service fees. The below students must contact info@recreation.ucla.edu for Recreation account activation to be eligible to purchase the membership at the student rate:

  • UCLA students who are not enrolled in classes in the current quarter
  • UCLA Extension students (Non-International)
  • Students enrolled in self-supporting degree programs
    • If you are a currently enrolled UCLA student in a self-supporting degree program and you are unable to register, please email info@recreation.ucla.edu with the following: UCLA ID number, degree program, proof of enrollment in current quarter.
  • Graduating Student
    • All students are eligible to purchase one additional quarter immediately following graduation at the student rate of $60. Please log in to your Recreation account to see the student membership option.

Visiting other UC Campuses?

UC Reciprocity is a partnership between all University of California Campus Recreation departments that allows all UC students, faculty, and staff who have an active Campus Recreation membership to utilize recreation facilities across all UC campuses for free for up to 7 days. See "UC Reciprocity” section below for details.

UCLA Faculty & Staff

Current UCLA faculty and staff are eligible to purchase a Recreation Membership for access to JWC, KREC, Drake Stadium, Pools, SCRC, and Tennis Courts.

Pricing

  • AutoPay: $40/month for recurring credit card billing
  • Payroll Deduction: $40/month
  • $55/ 1-month
  • $165/ 1-quarter

Unlike payroll deduction and autopay memberships, 1-quarter and 1-month short term membership payments are not renewed automatically. You must renew membership each quarter. Online registration and online payment only. Rates are subject to change.

Registration Instructions for AUTOPAY Membership

  1. Sign into your Recreation account - Rec Membership
  2. Choose |Rec Membership|
  3. Choose the grey duration bar MONTHLY (NO END DATE), then ADD TO CART
  4. Accept the waivers
  5. Click CHECKOUT, then "Add a New Card"
  6. Click CHECKOUT and choose your recently added credit card in the “Choose Payment Option” window
  7. Proceed through the checkout process

Note: A $1.00 authorization amount will show as pending on your credit card; this will NOT be charged or post to your bank account.

New hires must wait 3-5 business days from the date of hire to be eligible to purchase a membership. If you are an eligible employee and see Community rates or are unable to register, please email info@recreation.ucla.edu with your UCLA ID number to activate your Recreation account so that you can be made eligible to purchase an employee membership.

Promotion for New Recreation Members: UCLA Employee FREE 7-Day Trial

Enrollment Instructions

  1. Sign into Recreation Account using SSO
  2. Click on grey bar – 7 Days
  3. Add to Cart
  4. Apply Promo Code: exploreREC
  5. Proceed through checkout process

To obtain access to a Recreation facility, the employee should scan in using their UCLA BruinCard. If a BruinCard is not available, the employee can use the Recreation app on a smartphone to generate a member ID or bring an alternative form of photo identification.

Fine Print

Free trial is only valid one time per customer. For new Recreation members only; must not have purchased a membership within the last 365 days. Must be a current UCLA Faculty or Staff with an active UC Path appointment to be eligible. Only applies to an individual adult membership; does not qualify for locker rentals, Bookings, program registrations, household adult memberships, or family memberships.

Free trial and facility access begins immediately after online checkout. No retroactive refunds available for failure to redeem promo code during registration process. For promo code issues, contact info@recreation.ucla.edu prior to purchase. Online purchases only.

Payroll Deduction

PAYROLL DEDUCTION POLICIES

Payroll deduction (PRD) membership must be paid upfront for the current quarter. Your payroll deductions will begin on the 1st paycheck of the following quarter. Membership rates are subject to change.

For Example: Pay by credit card $120/winter quarter (prorated); Payroll Deduction begins April 1st at $40/month until cancelled

PRD ELIGIBILITY

Payroll Deduction is a privilege for UCLA Faculty and Staff who purchase ongoing Recreation membership.

Payroll Deduction is only available for:

  1. CAREER, CONTRACT, OR ACADEMIC EMPLOYEES (or)
  2. TEMPORARY EMPLOYEES with end dates who work a minimum of 50% time

All other employees must pay for their services in full at the time of purchase. (We are unable to extend payroll deduction to ASUCLA Employees.)

ADD-ON RECREATION SERVICES: GroupX passes, BHIP, household adult membership, and locker rentals may be added following subsequent to the primary member’s enrollment and added to payroll deduction. Payroll Deduction updates/changes must be submitted via the PRD Add-On Form by the 10thof the month to be effective for the following month:

PRD Add-On Form

PRD CANCELLATION: Payroll Deduction is automatically renewed, and will continue until you cancel. Payroll Deduction must be canceled in writing via the Cancellation Request form (below) and timestamped by the 15th of the month to cancel your deduction for the following month.

IMPORTANT: Employees must cancel payroll deductions prior to going on temporary leave or ending appointment with UCLA, or you will automatically receive additional charges (non-refundable) upon return to any UC location. To cancel, use the Cancellation Request form below.

Cancellation Request Form

UCLA Emeriti & Retirees

Current UCLA Emeriti/Retirees are eligible to purchase Rec Membership for access to JWC, KREC, Drake Stadium, Pools, SCRC, and Tennis Courts.

IMPORTANT: If you are a UCLA Emeriti or Retiree and see Community Pricing or are unable to register, please email info@recreation.ucla.edu with your UCLA ID number to activate your Recreation account so you can be eligible to purchase membership at the Emeriti/Retiree rate.

Pricing

  • AutoPay: $40/month for recurring credit card billing
  • $55/ 1-month
  • $165/ 1-quarter

Unlike autopay memberships, quarter and 1-month short-term membership payments are not renewed automatically. You must sign up each quarter or each month to renew. Online registration and payment only. Rates are subject to change.

Registration Instructions for AUTOPAY Membership

  1. Sign into your Recreation account - Rec Membership
  2. Choose |Rec Membership|
  3. Choose the grey duration bar MONTHLY (NO END DATE), then ADD TO CART
  4. Accept the waivers
  5. Click CHECKOUT, then "Add a New Card"
  6. Click CHECKOUT and choose your recently added credit card in the “Choose Payment Option” window
  7. Proceed through the checkout process

Note: A $1.00 authorization amount will show as pending on your credit card; this will NOT be charged or post to your bank account.

UCLA Alumni

UCLA Alumni are eligible to purchase Rec Membership for access to JWC, Pools, Drake Stadium, SCRC, and Tennis Courts. UCLA Alumni are individuals who have graduated from the undergraduate or graduate degree programs at UCLA. UCLA Extension students are not eligible for the Alumni rate. Students who have earned a professional certificate from a “non-degree program” are not eligible for the alumni rate.

IMPORTANT: If you are UCLA Alumni and see Community pricing or are unable to register, please email info@recreation.ucla.edu with your UCLA Recreation ID number to activate your Recreation account so you can be eligible to purchase membership at the alumni rate.

Pricing

  • AutoPay: $75/month for recurring credit card billing
  • $90/ 1-month
  • $270/ 1-quarter

Unlike autopay memberships, quarter and 1-month short-term membership payments are not renewed automatically. You must sign up each quarter or each month to renew. Online registration and payment only. Rates are subject to change.

Registration Instructions for AUTOPAY Membership

  1. Sign into your Recreation account - Rec Membership
  2. Choose |Rec Membership|
  3. Choose the grey duration bar MONTHLY (NO END DATE), then ADD TO CART
  4. Accept the waivers
  5. Click CHECKOUT, then "Add a New Card"
  6. Click CHECKOUT and choose your recently added credit card in the “Choose Payment Option” window
  7. Proceed through the checkout process

Note: A $1.00 authorization amount will show as pending on your credit card; this will NOT be charged or post to your bank account.

Community

Members of the community are eligible to purchase Rec Membership for access to JWC, Pools, Drake Stadium, SCRC, and Tennis Courts.

IMPORTANT: If you are unable to register, please email info@recreation.ucla.edu for assistance.

Pricing

  • AutoPay: $100/month for recurring credit card billing
  • $120/ 1-month
  • $360/ 1-quarter

Unlike autopay memberships, quarter and 1-month short-term membership payments are not renewed automatically. You must sign up each quarter or each month to renew. Online registration and payment only. Rates are subject to change.

Registration Instructions for AUTOPAY Membership

  1. Sign into your Recreation account - Rec Membership
  2. Choose |Rec Membership|
  3. Choose the grey duration bar MONTHLY (NO END DATE), then ADD TO CART
  4. Accept the waivers
  5. Click CHECKOUT, then "Add a New Card"
  6. Click CHECKOUT and choose your recently added credit card in the “Choose Payment Option” window
  7. Proceed through the checkout process

Note: A $1.00 authorization amount will show as pending on your credit card; this will NOT be charged or post to your bank account.

Family Memberships

Family membership is available for two adults and up to four dependents (dependents are 0-17 years old). Membership is required for all ages, including infants.

Family membership allows access to the following facilities and activities: SCRC and Sycamore tennis courts, Leisure Swim at the SCRC Family Pool, SCRC Mapes Volleyball Court and lawn, Drake Stadium, Hitch Basketball Courts, and IM Field.

Some facilities have restrictions. For example, eligibility is required for adult access to KREC and BFIT. Youth access is NOT available for JWC, KREC, or BFIT. For a full list of policies and age restrictions by specific facility, see policy section of each Facilities page.

Registration Process:

  1. Submit your Family Membership application here

  2. The Sales & Service team will process your application and contact you via email within 3 business days with online registration instructions.

  3. Once approved, Primary member signs into their Rec Account - Profile View

  4. Click the blue RENEW button to the right of the assigned Family Membership

  5. Choose "1 Quarter" grey bar

  6. Proceed through Checkout process for payment

Pricing

Family - Double (Access for 2 adults, up to 4 dependents)

DURATION UCLA STUDENTS UCLA FACULTY, STAFF, EMERITI, RETIREE UCLA ALUMNI COMMUNITY
1 Month N/A $130.00 $210.00 $275.00
1 Quarter $155.00 $390.00 $624.00 $820.00
Monthly – PRD* or AutoPay** N/A $100.00/month $180.00/month $235.00/month

Family - Single (Access for 1 adult, up to 4 dependents)

DURATION UCLA STUDENTS UCLA FACULTY, STAFF, EMERITI, RETIREE UCLA ALUMNI COMMUNITY
1 Month N/A $75.00 $120.00 $155.00
1 Quarter $95.00 $225.00 $335.00 $460.00
Monthly – PRD* or AutoPay** N/A $60.00/month $105.00/month $135.00/month

*Payroll deduction is available for eligible UCLA faculty and staff and is charged monthly in perpetuity until canceled by the employee.

** AutoPay is charged monthly in perpetuity until canceled by the employee. Terms and conditions apply.

Terms & Conditions

  • Family memberships cannot exceed two adults and four dependents. For updates or changes to the family membership, please email info@recreation.ucla.edu.
  • Each facility is subject to specific policies and age restrictions. For a full list of policies and age restrictions, see policy section of each Facilities page.
  • Only UCLA Recreation Personal Fitness Trainers and Instructors may conduct training sessions in any UCLA Recreation facility.
  • Violations of Recreation policies may result in loss of membership.

Household Adult Memberships

Household adults can purchase a membership at the same rate and get access to the same facility Bookings as the primary Recreation member.

The affiliated member must have an active student membership or Recreation membership and proof of matching mailing address for their household adult to be eligible.

Instructions for Household Adult memberships

STEP 1: Household Adult must have a Recreation Profile

  • Returning members: “Sign In” in upper right corner
  • Brand new members must create their own adult account (not added as a dependent to the primary member)

STEP 2: Primary Recreation member submits Household Adult Enrollment Request form

STEP 3: Sales & Service team reviews request and will email Primary member and Household Adult within three business days with instructions to register

*Students with membership in summer must reverify their household adult to be eligible to purchase summer membership. Reverification is required again at the start of fall quarter to be eligible for the academic year.

Additional Member Services

UC Reciprocity

UC Reciprocity is a partnership between all University of California Campus Recreation departments that allows all UC students, faculty, and staff who have an active Campus Recreation membership to utilize recreation facilities across all UC campuses. 

Summer Quarter Access: UC students not enrolled in Summer Session can purchase Rec membership at the student rate ($60/quarter) with proof of active UC status. 

Registration Process

  1. Create a UCLA Recreation profile and check in at the Front Desk of the desired facility
  2. Front Desk staff verifies eligibility (see access requirements below)
  3. Register for the “UC Reciprocity” Membership online. Select duration: 7 Days
  4. Download the UCLA Rec App for member barcode to scan into eligible facilities (Apple App, Android App)

Membership and Facility Access Requirements

Facility access requirements vary from campus to campus. However, at minimum, the following will be required to activate your reciprocity membership:

  • Present current UC ID card or other valid picture ID
  • Present proof of current enrollment or employment (for example, a class schedule, paid tuition bill, employment offer letter, UCPATH screenshot, or recent paycheck)
  • An active Campus Recreation membership at your home institution may also be required
  • Guest agrees to abide by all facility policies, participant expectations, posted regulations, and verbal instructions of UCLA Recreation staff
  • Equipment rentals and program/class participation are not available to short-term visitors
  • Access to KREC requires current graduate student or faculty/staff status
  • Access to BFIT requires current undergraduate student status
  • UCLA Recreation reserves the right to refuse entry to any individual

UCLA Recreation Membership Fees

  • Short-term access (up to 7 days): FREE
    • Available to current UC students and active UC employees with verification 
    • Access available for 7 consecutive days, and cannot be transferred
    • Student must have Rec access at their home university to be eligible 
  • Long-term access (7+ days)
    • UCLA Recreation Pricing
      • Current UC Students: $60/quarter
      • Current UC Faculty/Staff: $165/quarter or $55/1-month
    • Pricing is subject to each host school’s rates, and you may be eligible to purchase a membership at the UC affiliate rate
    • Note: membership durations exceeding 7 days may be subject to additional confirmation of student/employee status and current recreation membership

Contact the membership team at your host institution for full facility access requirements, or with any questions.

UC Berkeley

UC Davis: memberservices@campusrec.ucdavis.edu // (530) 754-5306

UC Irvine: camprec@uci.edu // (949) 824-5346

UC Los Angeles: info@recreation.ucla.edu // (310) 206-8373

UC Merced: recreation@ucmerced.edu // (209) 228-7732

UC Riverside: RecInfo@ucr.edu // (951) 827-5738

UC San Diego: recreation@ucsd.edu // (858) 534-3557

UC San Francisco: member.services@ucsf.edu

UC Santa Barbara: cashier@recreation.ucsb.edu // (805) 893-3738

UC Santa Cruz: campusrec@ucsc.edu // (831) 459-2531

Reminder: when you are visiting another UC campus, you are also representing your home institution. Be sure to abide by all host institution facility use and access policies.

Locker Rentals

Locker Policies

Pricing:

  • $15/quarter
  • $5/month on Payroll Deduction*

Lockers are available on a first-come, first-serve basis and are not guaranteed. An active Recreation membership is required to purchase and maintain a locker rental. The maximum locker rental duration is one quarter. 

*Please see UCLA Faculty/Staff section above for more information on enrolling in Recreation services using Payroll Deduction.

Locker Rental Request Process: 

  1. Submit Locker Rental Request Form
  2. The Sales Team will review requests in the order they were submitted within 3-5 business days. If approved, the Sales Team will assign you a locker and you will receive an email with instructions to purchase your locker ($15/quarter). 
  3. Log into your Recreation account and submit online payment within 5 business days of locker assignment or you are subject to lose your locker rental. Due to a high volume of requests, we cannot guarantee your locker after the payment deadline. 

Locker Rental Purchase Instructions:  

  1. Log in to your Recreation account 
  2. On the left column, click on “Locker Assignment” 
  3. Use the “Renew” button to purchase your locker for $15.00/quarter. Please select the correct quarter for your purchase and confirm the dates are accurate in your cart. 
  4. Proceed through the checkout process  

IMPORTANT: You will see the locker number and combination once you are in the checkout screen. This information is not printed on the receipt, and cannot be emailed to you. If you ever need to retrieve this information in person, please stop by the facility front desk with your identification and the front desk staff will assist you. 

North Pool locker rooms have not yet reopened and therefore are not available for rental at this time. 

Guest Passes

UCLA Recreation believes in fostering and enhancing a sense of community on our campus. By creating community, we can achieve safer environments for all participants.    

Consistent with this vision, our intention when extending guest sponsorship privileges, is to give our eligible Recreation members the opportunity to share use and enjoyment of campus facilities with individuals with whom they have an established relationship.    

 Pricing   

  • Adult Guest Pass – 1 Day: $15/day   
  • Youth Guest Pass - 1 Day: $10/day   

 Sponsorship Eligibility 

  • Current UCLA student who pay Wooden Fee via student fees  
  • Current Recreation Member   
  • Self-Sponsored UCLA Employee with proof of employment in UCPATH   
  • Pre-Approved Luskin Conference Center and Guest House customers – must present official Guest Pass card   

 Instructions for Facility Access  

IMPORTANT: Sponsor must accompany the guest for facility access and at all times during visit.   

  1. Sponsor purchases guest pass(es) 
  2. Redeem Guest Pass at the front desk – Present Guest Pass PDF attached in purchased receipt  
  3. All adult guests must present current photo ID (driver license, state ID, passport, rec ID, UCLA ID)  
  4. Adult guests sign required Facility Waiver and Recreation Community Expectations upon arrival. Guardian must sign waiver on behalf of their dependents.   

Facility Access Details 

Age restrictions apply for Recreation facilities. Visit our Facilities Page for the full list of the current facility policies and hours of operation prior to purchase. 

  • JWC, KREC, BFIT, Drake Stadium: Sponsors are limited to 2 adults (18+ years only) per sponsor per day 
  • SCRC: Sponsors are limited to 2 adults (18+ years) and 4 youth (0-17 years, including infants) guests per family per day. For the shared benefit of all users, any additional guests will be considered a group event, and must be approved via the EMS Reservation and Rental portal.     

Terms and Conditions  

  • Online purchases only.  It is both the sponsor and guest’s responsibility to review all facility hours and policies prior to purchasing guest passes.   
  • Guest passes are non-refundable. Passes are valid for 6 months from the date of purchase.
  • Guest not eligible to purchase locker rental(s), programs, classes and fitness passes or make Booking reservations.   
  • UCLA students who do not have active access through Wooden fees are not eligible to self-sponsor or sponsor guests. Visit Member Service page for membership options.   

Guest Pass and Sponsorship Policy  

  • Sponsoring individual must qualify via the eligibilities outlined above and must accompany the guest for facility access and at all times during visit.  
  • Sponsoring individual understands that it is their responsibility to ensure guest(s) abide by our Recreation Community Expectations (updated as of 1/27/2023) at all times while in our venues.  If guest(s) engages in Prohibited Conduct or otherwise causes damage to our equipment or venues, the sponsoring individual may be held responsible.  We encourage you to carefully consider who you choose to sponsor. 
  • Eligibility to sponsor additional guests will be permanently revoked if guest does not adhere to policies.   
  • Guest agrees to adhere to all facility policies and Recreation Community Expectations (updated as of 1/27/2023), posted regulations and verbal instructions of UCLA Recreation Staff. If guest is removed from a facility, their access will be permanently revoked for all Recreation facilities.
  • In the interest of the safety of all users, members are highly encouraged to refuse to sponsor individuals who are unknown to them and to report any such solicitations to Recreation staff. Person observed soliciting eligible users for guest sponsorship outside any recreation facility will be denied access to that facility.   
  • Only UCLA Recreation Personal Fitness Trainers and Instructors may conduct training sessions and private lessons in any UCLA Recreation facility.    
  • UCLA Recreation reserves the right to refuse guest entry to any individual.  

Membership Policies & Acknowledgements

General Facility Policies

  • Principal memberships are for adults 18 years and older. Dependents (17 years or younger) may not be a principal member and can only obtain facility access through a family membership.
  • Facility availability and Bookings are not guaranteed and do not qualify for membership refunds, discounts or extensions.   
  • Personal water bottle is recommended. Beverages must be in a spill-proof, unbreakable, re-sealable container. No spitting. 
  • Maintain personal hygiene as to not be disruptive to the environment. 
  • Standing on or leaning over rails, fences, and other equipment is prohibited. 
  • No photography or video recording unless approved by UCLA Rec management.
  • Only UCLA Recreation Personal Fitness Trainers and Instructors may conduct training sessions and private lessons in any UCLA Recreation facility.   
  • Be respectful of all equipment, patrons, and staff. 
  • Follow all staff directions, participant expectations, and posted facility signage.

Entry Policies  

  • Present current Rec Card, BruinCard, valid photo ID, or UCLA Rec smartphone app barcode for entry.  
  • Users are responsible for personal belongings. Do not bring valuables. UCLA Recreation is not responsible for lost or stolen items. 
  • Spaces must be used as intended. No loitering. 
  • Any participant displaying symptoms of illness may be asked to leave the facility.  
  • Failure to comply with policies and guidelines, facility signage, and staff instruction may result in removal from a facility, a membership suspension or membership revocation.  

Recreation Community Expectations 

UCLA Recreation believes it is essential that all people exercise their right to express their human and cultural identities. Consistent with this belief, our programs promote healthy lifestyles and the preservation of human dignity by fostering the spirit of fair play without bigotry, hatred, prejudice, or disrespect. We encourage you to join us in acknowledging and embracing these values. Review the UCLA Recreation Community Expectations (updated as of 1/27/2023) prior to accessing our facilities. 

Booking Policies  

Booking Instructions: 
1. Sign in to your Recreation Profile
2. Choose desired facility and available timeslot 

Booking Cancellations: 
1. Sign in to your Recreation Profile
2. Click on the three dots in the right corner of the booking. Select “Cancel Booking” 

Bookings open 72 hours in advance of each time slot. Bookings are not guaranteed. 

  • Must be an eligible UCLA affiliate with an active student membership or Recreation membership to make a Booking. No guest or day passes are allowed. 
  • Bookings are required to enter certain Recreation spaces unless enrolled in a Recreation in-person program or class.   
  • Participants will be able to make a Booking starting 72 hours in advance, up until one hour prior to the Booking start time. By obtaining this membership a Booking is not guaranteed at any time. 
  • Bookings that cannot be attended must be canceled no later than 60 minutes prior to the start time. Failure to cancel your Booking may result in a membership suspension and a loss of booking privileges. 
  • In the event that UCLA Recreation cancels your Booking for any reason, you will not be issued a make-up Booking, membership extension, or any compensation. 
  • Any Bookings suspected to be obtained by an automated bot will be canceled and may result in loss of booking privileges. 

AutoPay Terms & Conditions - Rec Membership and BHIP OnGoing

AutoPay Terms  

  • AutoPay requires a 3-month minimum commitment. After three months, it is a month-to-month membership. Each month must be paid in full on the business day of the month.
  • A valid credit card must be saved to Rec profile upon membership enrollment. We do not accept APPLEPAY.
  • Members will be charged on the 1st of the month or the next business day.
  • Outstanding Payments: For all declined credit cards, Member Services will email the member within 48 business hours of failed payment.  Member must add an updated credit card to Recreation Profile and inform info@recreation.ucla.edu within 5 business days. If payment is not received by the 15th of the month, the membership will be immediately terminated.
  • No membership refunds, proration, discounts, or extensions for any facility and campus closures, including the annual winter closure. 

Cancellation & Refunds   

  • Cancellations due by the 15th - It is the member’s responsibility to submit the Cancellation Request Form prior to the 15th of the preceding month to avoid being charged for the following month.
  • Email and phone requests are not valid cancellation requests. Form must be submitted to initiate cancellation.
  • AutoPay memberships require a 3-month minimum commitment. Each month must be paid in full on the first business day of the month.  Requests to cancel prior to 3-months will automatically result in a $30 cancellation fee to the saved card on profile.
  • Membership holds are not available.  Member must submit a cancellation request and can re-enroll into membership as needed. 
  • All Memberships are non-refundable and discounts and extensions are not offered for any facility or campus closures. 
  • A refund up to 3 months of charges can be considered for the following three exceptions.  The first three months of membership are NOT eligible for any refunds.

1) Member has separated from employment with the University 
2) Member will be moving 50 miles or more from the facility (must provide documentation)
3) Member has a documented medical circumstance that will not allow them to use the facility.

  • If Recreation does not receive cancellation form, no cancellation will be processed.  Refunds will be processed to saved card on file.  For outdated/declined payment cards, Member services will contact customer via phone and email to collect new payment type. 90 days after submitting the Cancellation form, the refund is void.
  • It is the responsibility of the member to ensure their personal contact information is up to date with Recreation. Contact information includes: current email address and phone number. Recreation is not responsible for missed communications due to out-of-date contact information.  

Refund and Cancellation Policies 

For all Recreation cancellation and refund requests, please submit our Cancellation Request Form 

Minimum refund request is $5. If your submitted cancellation is approved, refunds for all online purchases made within 6 months will be processed back directly to the original credit card used at purchase.

Membership & Locker Refund Policies 

Recreation memberships are non-refundable; no exceptions. Membership extensions, refunds, and discounts are not offered due to facility and campus closures (ie. observed holidays, health and cleaning requirements, inclement weather, and any unsafe conditions). Please note: Our membership fees are structured in consideration of the university winter closure. December hours are updated on each Facility Page when finalized.   

Recreation memberships longer than one-month can be considered for a prorated refund for one of the following reasons, require documentation, and are subject to a cancellation fee of $25:   

  • Termination of employment  
  • Transfer off-campus  
  • Formal leave of absence and sabbaticals   
  • Changes in medical condition resulting in physical limitations  

UCLA Recreation will follow University protocol, LADPH IHE guidelines, and Institute for Higher Education guidelines regarding closure dates, hours of operations, and in-person activity. Facility and campus closures may occur as needed and membership refunds, discounts, and extensions are not offered. Facility capacities are limited in certain facilities and areas, and availability is not guaranteed.

Payroll Deduction Cancellation

Payroll Deduction is perpetual and will continue until canceled. Payroll Deduction must be canceled in writing via the Cancellation Request Form and timestamped by the 15th day of the month to cancel your deduction for the following month. Employees must cancel payroll deductions prior to going on temporary leave or ending appointment with UCLA, or you will automatically get additional charges (non-refundable) upon return to any UC location. 

Cancellation Request Form

 

Instructional Programs, MAC, & Activity Passes

Classes and Activities Refund Policy 

No full refunds. Refund requests received by Noon (PST) 2 business days prior to the first class or meeting receive a 90% refund.  Requests received prior to the 2nd class meeting may be refunded 50%. 

Refunds are not available after the 2nd class meeting.

If a class is cancelled due to unforeseen circumstances and closures, including inclement weather, we will do our best to provide a make-up through 10th week of academic classes. No make-ups will be held in finals week and there are no refunds for any cancelled or missed classes.

Activity and Fitness Passes (GroupX In-Person, GroupX Virtual, BStrong, Martial Arts)  

There are no refunds for quarterly activity passes once the first class begins, no exceptions. On occasion, classes may be cancelled and Recreation will do their best to communicate changes to those who reserved a spot. Refunds and makeups are not available due to these cancellations or updates in class schedules. 

Marina Aquatic Center Refund Policy  

Refund requests received by Noon (PST) at least three business days prior to the first class meeting are eligible for a 90% refund.  There are no refunds or transfers after the 1st class meeting.  Due to the impacted nature and full waitlists on our courses, transfers cannot be accommodated for Marina Aquatic Center programs. If a course session (or partial session) is disrupted by unforeseen circumstances, including inclement weather, the MAC will offer a rescheduled group offering within the same quarter. Refunds will not be offered for partial sessions.    

Fitness Class Transfer Policy 

Transfer requests for FITWELL/Instructional Program classes receive a 100% credit towards another class if used in the same quarter, space permitting. 

Personal Fitness Training, Private Instruction, and Elite Coaching

Refunds: All requests must be submitted and timestamped no later one year of purchase using the Cancellation Request form. All private instruction expires one year from the date of purchase.  Any unused sessions that have not expired are eligible for a refund (minus a $25 processing fee). The value for expired sessions can be applied towards a new Recreation purchase; no refunds will be offered for any unused, expired sessions.

Cancellations: You must provide the instructor with 24-hours’ notice when canceling or rescheduling a session in order to not be charged for that session. You must receive a confirmation call from the instructor.

CRA- CPR/AED/FA Certification 

  • Requests for cancellations and transfers must be requested via Cancellation Request Form at least 48 hours PRIOR to the start of the class.
  • Refunds and transfers are not offered for no-shows, late arrivals, and/or failure to complete the required online portion for our blended learning CPR course.  To re-enroll, participant must register for a new class at the full price.

Youth Programs & Swim Lessons

All refund requests must be submitted via Cancellation Request Form by the dates listed below:

Camp Transfer Policy: 

  • All transfers must be requested via our Recreation Cancellation Form no later than 3 business days prior to the first day of camp and are subject to a $25 transfer fee per session, per camper.   
  • The transfer fee(s) will automatically be charged using the payment card saved on the guardian's Rec profile when the transfer(s) are processed.    
  • Transfers are based on space availability and are made at the discretion of UCLA Recreation.  
  • Children may give their spots to siblings or stepsiblings only. Programs are not transferable to anyone outside the family.  

Summer Camp and Summer Swim Lesson Refund Policy:

  • Refund Amount 90%, Request Must be Received By March 31st  
  • Refund Amount 75%, Request Must be Received Between April 1st - 30th  
  • Refund Amount 50%, Request Must be Received Starting May 1 and no later than 15 business days before the start of the session  
  • Refund Amount 25%, Request Must be Received Within 15 business days of the start of the session  
  • No refund beginning the first day of the session. If UCLA Recreation cancels a program, a full refund will be issued. 


Winter Camp, Winter Swim Lesson, Spring Camp, and Club Sports Camp Refund Policy:

Refund Amount               Request must be Received By
90%                                   No less than 15 business days before the purchased session begins
75%                                   No less than 10 business days before the purchased session begins
50%                                   No less than 5 business days before the purchased session begins
25%                                   Within 5 business days before the purchased session begins

No refund after the first Monday of session or week. If UCLA Recreation cancels a program, a full refund will be issued. 

Club Sports Camp Refund Policy: 

  • Refund Amount 75%, Request Must be Received 30 days before the start of the session 

  • Refund Amount 50%, Request Must be Received between 29 - 15 business days before the start of the session   

  • Refund Amount 25%, Request Must be Received Within 15 business days of the start of the session   

  • No refund beginning the first day of the session. If UCLA Recreation cancels a program, a full refund will be issued. 

Intramural Sports (IMs)

Unused Intramural registration fees can be credited in full back to the participant's IMLeagues account. IM Credits will only be considered in the event of the participant never checking into any game that quarter. The IM Credit, if approved, can only be used to purchase an Intramural Sports Pass for a future season/quarter and must be redeemed within two years of original purchase. 

The deadline to apply for a credit is 2 weeks after registration closes for the quarter and must be done so through the online Cancellation Request Form. Forms submitted after this date will be denied a credit or refund. Credit is not eligible for transfers to another participant and extensions are not offered. Partial credit is not offered.  

For questions, please contact clubhouse@recreation.ucla.edu.

Contact Us

Live customer support is available via phone and email between 8 AM - 5 PM on Monday-Friday. During busier hours, please expect to receive a response from our team within 1 business day. 

Email: info@recreation.ucla.edu   

Phone: 310.206.8373